Your privacy is not something we take lightly. This policy explains exactly what data 9bet collects, why we collect it, how we store it, and what control you have over your own information. We wrote this in plain language because you deserve to understand it without needing a law degree.
These six principles guide every decision we make about your data at 9bet.
All personal data stored by 9bet is encrypted using industry-standard protocols. Your name, phone number, and payment details are never stored in plain text on our servers.
9bet will never sell, rent, or trade your personal information to advertisers, data brokers, or any third party. Your data stays with us and is used only to serve you.
We only collect what we actually need to run the platform. 9bet does not ask for unnecessary personal details or track your activity beyond what is required for account security and service delivery.
You can request access to your data, ask for corrections, or request deletion at any time. 9bet gives you real control over your personal information through our support team.
Every deposit and withdrawal on 9bet goes through encrypted payment channels. We work directly with bKash, Nagad, and Rocket to ensure your financial data is protected at every step.
In the unlikely event of a data breach, 9bet will notify affected users promptly and take immediate action to contain the issue and prevent further exposure of your information.
When you create an account on 9bet, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, mobile phone number, and the payment method details you use for deposits and withdrawals. We need this information to verify your identity, process transactions, and comply with regulatory requirements.
In addition to the information you provide directly, 9bet automatically collects certain technical data when you use the platform:
| Data Type | Purpose |
|---|---|
| IP Address | Security monitoring and fraud prevention |
| Device Information | Optimising the platform for your device |
| Browser Type | Ensuring compatibility and performance |
| Login Timestamps | Account security and session management |
| Game Activity | Providing accurate account history and support |
We do not collect any information that is not directly related to operating the 9bet platform and serving your account. We do not access your phone contacts, camera, or any other device features without your explicit permission.
The personal information collected by 9bet is used strictly for the following purposes:
We do not use your personal data for unsolicited marketing unless you have explicitly opted in to receive promotional communications. Even then, you can opt out at any time by contacting our support team or using the unsubscribe option in any marketing message from 9bet.
9bet takes the security of your personal data seriously. All information is stored on secure servers with multiple layers of protection. We use SSL encryption for all data transmitted between your device and our servers, ensuring that your information cannot be intercepted during transit.
Our security measures include firewalls, intrusion detection systems, regular security audits, and strict access controls. Only authorised 9bet personnel with a legitimate need can access personal data, and all access is logged and monitored. We regularly review and update our security practices to stay ahead of emerging threats.
While we implement every reasonable measure to protect your data, no system is completely immune to risk. We encourage all 9bet players to take their own precautions as well, such as using strong passwords, not sharing login credentials, and logging out of shared devices after each session.
9bet uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you use the site.
You can control cookie settings through your browser. However, disabling essential cookies may prevent certain features of the 9bet platform from working correctly. We do not use cookies to track your activity on other websites or to build advertising profiles.
9bet works with a limited number of trusted third-party service providers to operate the platform. These include payment processors such as bKash, Nagad, and Rocket, as well as game providers who supply the titles available on our platform.
When you make a deposit or withdrawal on 9bet, the relevant transaction details are shared with the payment provider to complete the transaction. These providers have their own privacy policies and security measures. We only share the minimum amount of information necessary to process your request.
We do not share your personal data with any third party for marketing purposes. Our game providers receive only anonymised gameplay data that cannot be used to identify individual players. 9bet carefully vets all third-party partners to ensure they meet our standards for data protection and security.
You have clear rights when it comes to your personal data on 9bet. We respect these rights and make it straightforward for you to exercise them:
To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request to prevent unauthorised access to your data.
9bet retains your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are kept for a minimum of five years as required by financial regulations.
If you close your 9bet account, we will delete or anonymise your personal data within 90 days, except for records we are legally required to maintain. Anonymised data that cannot be linked back to you may be retained indefinitely for statistical and analytical purposes.
9bet may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a new effective date.
For significant changes that affect how we handle your personal data, 9bet will make reasonable efforts to notify you through email or an in-platform notification. We encourage you to review this page periodically so you stay informed about how we protect your information. Continued use of the 9bet platform after changes are published constitutes your acceptance of the updated policy.
We built this platform with your trust in mind. Register today and experience a gaming platform that respects your privacy and protects your information at every step.